Frequently Asked Questions

Creating your own gift box is very easy. You simply scroll through the list of our gifts and categories, click the ‘add to basket’ button to put something in your gift box, click ‘quick view’ to find out more information about a particular item.

When you start, you’ll see a rectangular box on the right side of the page that says ‘basket’. As you start choosing the items you want to include in your gift box, the basket will start filling up with pictures of your items. If you want to take an item out of your gift box, simply click ‘x’ next to the particular item to remove it.

This means you can always keep track of what’s in your box and how much the total cost is.

We suggest 1-5 items. If we can’t fit what you have ordered into a gift box, we will be in touch with suggestions for you.

All our baby clothes are size 0-3 months

It is our policy not to include payment information in the gift box. All invoices are sent to the purchaser via email.

Our luxury gift boxes measure 280 x 220 x 110 mm.

You can add discount codes at the checkout. Join our mailing list to be first to know about any special offers.

Currently we accept payments through the secure Paypal online payment processing provider.

We offer Royal Mail First Class™ and Second Class™ delivery option across the UK. We aim to dispatch within 1-2 working days but if you need a same day dispatch, please email us at enquiries@candytuftbaby.co.uk.

At present we only deliver Gift Boxes within the UK. 

Once your gift package has been dispatched the tracking information will be sent to you via email to allow you to follow your order

All of our Baby Gift boxes are carefully packed with safety and care in mind and ready for shipping. However, occasionally there may be times when the packages get damaged during delivery. We ask you to contact us immediately if this occurs.

Sure! All you have to do is send an email to us at enquiries@candytuftbaby.co.uk and we will be glad to assist you.

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